We are committed to providing every guest with a smooth and enjoyable experience. To ensure fair availability and efficient service, please review our reservation policy below.
1. Making a Reservation
Reservations can be made through our website, phone, or in person. A confirmation message will be sent once your booking is successfully recorded.
Please ensure all details (date, time, contact number, and number of guests/services) are accurate at the time of booking.
2. Advance Booking
We recommend making reservations in advance to secure your preferred time slot. Walk-ins are welcome based on availability.
3. Arrival Time
Guests are requested to arrive at least 10–15 minutes prior to the scheduled time.
If you arrive late, your reservation may be shortened to avoid inconvenience to other guests.
4. Cancellation & Rescheduling
- Cancellations or rescheduling requests must be made at least 24 hours in advance.
- Late cancellations or no-shows may result in cancellation fees or limited future booking privileges.
- For prepaid bookings, refund policies may apply
as per terms.
5. No-Show Policy
If a guest does not arrive within 15–20 minutes of the scheduled time without prior notice, the reservation may be automatically canceled.
6. Group Reservations
For large group bookings, a deposit may be required to confirm the reservation.
Group policies and cancellation terms may differ and will be communicated at the time of booking.
7. Special Requests
We will do our best to accommodate special requests; however, they are subject to availability and cannot always be guaranteed.
8. Policy Changes
We reserve the right to modify this reservation policy at any time to ensure smooth operations and customer satisfaction.